PROFESSIONAL DEVELOPMENT

Empowerment For Your Next Level

 

We successfully provide exceptional training programs, keynote presentations, workshops, seminars and other top quality training opportunities, specifically designed to satisfy personal, professional and organizational objectives.  Our aim is to help our clients achieve their goals by delivering courses that are customized, relevant, timely, effective and highly interactive.

The competitiveness of a business often rest on the quality and skills of the employees. Training will improve job performance and productivity and equip staff with the requisite skills to meet business needs.

Guided by our expert instructors, training sessions will incorporate a mixture of classroom style instruction and hands on practical application using well prepared content.   Regardless of the subject, you will receive comprehensive training from highly qualified professionals.  Each course is designed to meet the unique training needs of individuals and organizations.  We are also available to speak at leadership and group retreats and conferences.

To help you meet your training objectives, we offer a flexibile schedule and multiple learning options to fit your busy schedule: 

  • IN-HOUSE TRAINING
  • ONE-ON-ONE TRAINING

 

PROFESSIONAL DEVELOPMENT

Energizing Individuals & Organizations

Effective Communication

In today’s global society, effective communication skills are vital. Effective communication leads to greater success, productivity, profitability, better service, effective relationships and higher morale as individuals and businesses compete in the global marketplace.In this hands-on training course, attendees will learn the fundamentals of effective communication, methods of communication to obtain the right results, communication styles, collaboration techniques and strategies for resolving difficult situations.

Interpersonal Skills

This course provides expert guidance for participants to understand the components of the interpersonal process, techniques required to build effective interpersonal communication and the benefits of having excellent interpersonal skills.

Preparing a Job Description

Participants will learn the categories to include in a well-written job description: Job title, Summary of responsibilities, Key areas of responsibilities, Department, Position #, Reporting relationship, Qualifications and skills, Position Location, Working Hours, Type of Employment and Term of employment.

Resume Writing

In this course, participants will learn to prepare, develop or modify a resume. The structure and functions a professional resume will be the focus in terms of career objectives, goals, education, training, professional experience, skills and accomplishments. Discussions will focus on what details employers look for on resumes. Participants will learn to strategically prepare resumes to capture the attention of prospective employers.

Business Writing

Sharpen your business writing skills. Effective business writing engages the target audience, prompts action and brings about results. Learn how to deliver convincing and effective business letters, reports, emails, proposals and memos. This course is interactive, fast paced and filled with quick tips and techniques for successful business writing.

Participants will:

  • Practice writing exercises, modeling real-life situations.
  • Create powerful first drafts
  • Learn how to write openings to keep readers attention
  • Gain understand of the connection between their writing style and the target audience.
  • Arrange information in a logical sequence
  • Write clear and concise sentences.
  • Learn to identify passive and active voices, transitional words and phrases.
  • Eliminate wordiness and redundancy without sacrificing clarity or substance.
  • Learn editing and proofreading strategies
  • Write closings to inspire their target audience to take action
  • Learn proper business letter closings

Stress Management

This course is designed to help participants manage stress effectively and hence live a healthier, positive and stress-free life.  By successfully completing this course, participants will be able to:

  • Define stress
  • Identify personal and work-related stressors
  • Describe the physical, mental, emotional and behavioral symptoms of stress
  • Develop coping techniques and skills
  • Demonstrate stress reducing exercises

Team Building Skills

Through a series of interactive exercises, participants will learn the right keys of team-building. In addition, participants will learn techniques for creating unified work groups, practice listening skills and feedback. Participants will also gain new insights as they learn to improved communication, decrease friction and stress, increase camaraderie and build strengths so that efficiency, effectiveness and productivity become the order of the day.

Time Management

This course will cover time management principles, strategies and approaches, time saving techniques, dealing with time wasters and techniques to balance work and personal life. In addition, participants will develop an action plan and learn about meeting timelines, setting priorities, goals and objectives and dealing with multiple and conflicting priorities and interruptions.

 

E-TRAINING

Getting You Up To Speed

 

Internet Basics

This course introduces participants to the basics of using the internet. It includes:

    • The basics of how the internet works
    • Types of available information on the internet
    • Using Internet Explorer
    • Loading and saving web pages
    • Creating, viewing and using bookmarks
    • Creating an email address
    • Sending and responding to email messages

Introduction to Computers

This course is intended for individuals with no prior or very little exposure to computers. It will introduce participants to understanding computer basics, key concepts, basic computer terminology and brief introduction to hardware and software.

Microsoft Office Access (2010))

Access Level 1 (Beginners)
This course introduces participants to the basics of working with Microsoft Office Access. Upon successful completion of this course, participants will be able to:

    • Explore the Access environment
    • Understand basic database concepts
    • Design a simple database
    • Create and manage tables
    • Design and enhance capabilities of a form
    • Generate reports

Access Level 2 (Intermediates)
In this course, participants will create and modify new databases. They will learn how to maintain data consistency and integrity, create tables and design a form. Upon successful completion of this course, participants will be able to:

    • Create and customize forms
    • Manage a database
    • Setup queries
    • Enhance a report
    • Create and attach macros

Microsoft Office Excel (2010)

Excel Level 1 (Beginners)

This course introduces participants to the basics of working with Microsoft Office Excel. After successfully completing this course, participants will be able to:

Explore the Excel environment

Create and modify worksheets

Format a worksheets

Perform basic calculations

Manage workbooks

Save and print

Excel Level 2 (Intermediates)

Upon successful completion of this course, participants will be able to:

Create and apply templates
Perform advanced calculations
Work with functions
Create and modify charts
Work with graphic objects
Sort and filter data
Customize the Excel environment.

Excel 2010 Essentials

Upon successful completion of this course, participants will be able to:

    • Work effectively with existing worksheets and workbooks
    • Perform calculations using formulas and functions
    • Apply intricate formatting techniques
    • Work with complex charting features
    • Use the fill operations
    • Move contents within and between workbooks
    • Apply a variety of page setup techniques
    • Set complex printing options
    • Sort and filter data
    • Add headers & footers
    • Use find & replace
    • Customize the Excel environment.

Excel 2010: Beyond the Basics

Upon successful completion of this course, participants will be able to:

    • Perform advanced calculations
    • Use If functions & What-If Analysis
    • Create and edit charts
    • Import data
    • Create hyperlinks
    • Work with graphic objects – Pictures, Clip Art, Shapes & SmartArt
    • Protect workbook – Encrypt with Password & Document Inspector
    • Track changes and accept/reject changes
    • Comments – Adding, Editing, Deleting, Hide & Show
    • Share Workbooks

Microsoft Office Outlook (2010)

Outlook Level 1 (Beginners)

This course introduces participants to the basics of working with Microsoft Office Outlook. Upon successful completion of this course, participants will be able to:

Explore the Outlook environment
Send and respond to email messages
Compose messages
Use folders to organize messages
Manage contacts and contact information
Schedule appointments
Schedule meetings
Create and edit tasks and notes

Outlook Level 2 (Intermediates)

In this course, participants will learn advanced options in Outlook. After successfully completing this course, participants will be able to:

Compose drafts
Create signatures
Organize messages by categories and folders
Make a template and create standard emails messages
Create, assign and track tasks
Auto Archive and manually archiving

Microsoft Office PowerPoint (2010)

PowerPoint Level 1 (Beginners)

This course introduces participants to the basics of working with Microsoft Office PowerPoint. Upon successful completion of this course, participants will be able to:

Explore the PowerPoint environment

Create and modify a presentation

Work with slides

Add slide content

Format Text

Add a theme

Add bulleted and numbered lists

Save and print

PowerPoint Level 2 (Intermediates)

In this course, participants will enhance a presentation. Upon successful completion of this course, participants will be able to:

Customize the PowerPoint environment.

Apply a design template.

Add graphics

Work with chart

Add slide effects

Finalize a presentation

Present a slide show

PowerPoint 2010 Essentials

Upon successful completion of this course, participants will be able to:

  • Create PowerPoint presentations
  • Use templates
  • Work with contents
  • Work with themes
  • Use layouts
  • Create Speaker Notes, Bulleted & Numbered Lists
  • Add slide effects – Transition & Animation
  • Customize the PowerPoint environment.

Creating Exceptional Presentations

Upon successful completion of this course, participants will be able to:

  • Create presentations from a Word outline
  • Insert Charts, Diagrams, Clip Art, SmartArt
  • Custom a slide show
  • Embed and link content
  • Add slide effects – New 3D transitions
  • Create a video
  • Insert a video in presentation
  • Create a photo album
  • Present a slide show

Microsoft Office Word (2010)

Word Level 1 (Beginners)

This course introduces participants to the basics of working with Microsoft Office Word. Upon successful completion of this course, participants will be able to:

Explore the Word environment

Create and edit a basic document

Work with files

Create a document

Format and modify text

Add graphic

Save & print

Word Level 2 (Intermediates)

In this course, participants will learn advanced options in Word. Upon successful completion of this course, participants will be able to:

Format and modify paragraphs

Work with tables

Format page

Track changes

Set tabs

Work with bullets and numbered lists

Create headers and footers

Proof a document

Protect a document

 

COST OF PROFESSIONAL DEVELOPMENT TRAINING

The cost for professional development training will depend on the program selected and your requirements.  A quotation will be provided following our discussion.

For more information about our professional development training programs, rates and availability, email us at info@victoriousbydesign.com.  Thank you!

 

AWAKENING YOU TO A NEW WAY OF THINKING

 YOU ARE VICTORIOUS BY DESIGN